It became apparent that the relationship between Ms. Hardy and Wilson Marine had been broken down where we could not communicate and it is in both parties best interest to limit communication. This cookie is set by GDPR Cookie Consent plugin. It is our goal to help our customers find the perfect watercraft to fit their lifestyle, along with just the right parts and accessories. I invite Wilson Marine to listen to the phone call if you record them, but then again, based on your response you want nothing but to blame the customer and show no ownership for the ridiculousness that has ensued since the boat was purchased. This response involves many mistruths as a lot of what Wilson Marine often has to say does. As soon as you have accepted our final offer, we will set the wheels in motion and wire the money to you, or mail a check if you prefer. But opting out of some of these cookies may affect your browsing experience. Have a question? At this time, she was told that we would continue to honor and handle any warranty issues with her boat but we would not be doing any other work. The first year I paid for my boat to be winterized I received it back with INCHES of water soaking the boat-- I was told by Wilson that my cover was not on the boat so my BRAND NEW Bennington was stored outside in the rain/snow for two weeks (2 seconds later I opened the back middle seat to show the delivery driver where the cover was the entire time).. Wilson happened to send me the receipt from the winterization but little did they know it included my complaint with insults about the customer including a statement saying there was NO cover on the boat even though I had already proven (with witnesses) that the cover WAS on the boat---- extreme laziness! Free, fully insured shipping OR schedule an appointment, 4. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Send us a message. You also have the option to opt-out of these cookies. We declined and agreed to pick up her boat, bring it in to the shop, unwrap and start the motor at no charge to her. You also have the option to schedule an in person appointment at our offices in NYC, London, Hong Kong or Tokyo. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Visit our Parts Department page and reach out to our parts team today. Convenient and Discreet: Sell online or via appointment at our modern and secure offices. Wilson Marine is family-owned and operated for over 70 years and conveniently located inBrighton, Commerce Twp.,Harrison Twp., Howell, andWixom Michigan. We buy a wide and varied range of luxury goods: from diamond rings of 0.5ct to 5ct+, to luxury brands such as Rolex, Louis Vuitton, Omega, David Yurman, Chanel and much more. Our experts will be in touch with your price quote, 3. Why choose Wilson Marine for your service needs?
Well guide you through the process. 4. Needing to get your boat or powersports vehicle repaired or serviced? He complained to ME about how he has 1200 spring commissions to complete and I wasnt on his priority listHe said NOTHING absolutely NOTHING about continuing to care for the boat under Wilcare warranty. Fast forward to 2021, I send multiple emails to multiple people asking where my battery was & requesting someone be present for spring commission given the sh*t show that happened with Wilson in 2020. There are no costs associated with selling and our entire process is streamlined to take as little as 24 hours. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. We offer a variety of marine products and our selection is second to none. 6. new boats and powersports vehicles for sale. It doesn't get worse than Wilson Marine!!!!!! 2022 Wilson Marine - Brighton - Powered by ARI Network Services - ARI Responsive Websites. Wilcare is a joke and would only be helpful if customer service actually responded to it's customers. This cookie is set by GDPR Cookie Consent plugin.
Many other dealers may offer programs that are similar, but Wilson Marine is the only one to put this in writing. Free Process, No Fees: Our process is free of charge, no hidden fees or commissions are deducted from your final offer. She declined as she wanted us to come right to her yard. We call it Wil-Care but it can be called "peace of mind". Storage17 acre complex and 300 aerial storage racks. We were founded on the belief that selling luxury items should be a quick, stress-free and transparent process. International Association of Better Business Bureaus. We take your security seriously, read our Insurance & Delivery Terms.
Fast forward to 2021, I sent multiple emails to multiple people asking where my battery was & requesting someone be. They are a shameful, disrespectful business. Analytical cookies are used to understand how visitors interact with the website. SecurityOur service campus provides peace of mind with fencing, lights and video surveillance. As a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. How BBB Processes Complaints and Reviews. Your reward for purchasing a boat here at Wilson Marine is that you will receive the highest level of service possible! We are proud of our A+ BBB rating, a testament to our unparalleled customer service, professionalism and strong prices.
(Crestliner), 2022 Starweld Fusion Pro 20 DC Pro At Wilson Marine we are committed to bringing you the best Tidewater Boats, Polaris, Yamaha, Mercury, and Road King has to offer. They can start working on your order or help you figure out exactly what you need. Wilcare is a joke and would only be helpful if customer service actually responded to it's customers. I bought a new 2019 Bennington from Wilson Marine because of their Wilcare promise--- RUN AWAY FROM THIS BUSINESS! Dont wait for months to list your items on consignment sites only to have the pieces discounted. I bought a new 2019 Bennington from Wilson Marine because of their Wilcare promise--- RUN AWAY FROM THIS BUSINESS! We call it Wil-Care but it can be called "peace of mind". 8. RepairWe do major and minor repairs. At WP Diamonds, we pay strong prices now. Sell diamonds, luxury jewelry, watches, bags and sneakers in as little as 24 hours: honest price quotes and no fees. The WP Diamonds process is simple, fast and secure. Since 1949, Wilson Marine prides itself on having the friendliest and most knowledgeable staff at all of our locations. Established in 2012, our goal is to provide a fast and reputable selling service. So much for Wilcare! No inflated or unrealistic price quotes. If you are looking to sell diamonds, luxury jewelry, watches, handbags or sneakers we look forward to being of service and are on hand to answer any of your questions. Welcome to Wilson Marine! To give you the most accurate price quote possible, we ask that you fill out our online form. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. BBB Business Profiles may not be reproduced for sales or promotional purposes. As Michigan's largest pontoon dealer we proudly offer Bennington, Harris, and Sunchaser Pontoons. Wilson Marine can provide you with the latest and best in marine products to make your outdoor experience more enjoyable. This cookie is set by GDPR Cookie Consent plugin. We believe that a circular economy is the key to creating a more sustainable future. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". We provide free, fully insured shipping to send your items in for a final price. If you simply look up other reviews, you will notice a pattern of disrespect of their customers & not taking responsibility for their lazy mistakes. The cookie is used to store the user consent for the cookies in the category "Analytics". We will contact you via phone or email with a price quote based on the information you provided. These cookies will be stored in your browser only with your consent. 1. (Starcraft), 2022 Crestliner 1850 Fish Hawk Walk-through If things dont work out, we send your items back to you free of charge and fully insured. BBB is here to help. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Your reward for purchasing a boat here at Wilson Marine is that you will receive the highest level of service possible! Necessary cookies are absolutely essential for the website to function properly. Our process is designed with speed, safety and convenience in mind. Luxury Experts: WP Diamonds is considered a worldwide expert for selling diamonds, engagement rings, luxury jewelry, watches, handbags and sneakers. WP Diamonds is the modern alternativeto pawnbrokers, auctions and consignment. All trademark names, brands and models mentioned on this website are the sole property of their respective trademark owners. Flexible HoursWe are open 7 days a week most of the year, weekends and late nights for your convenience well past the boat season. The first year I paid for my boat to be winterized I received it back with INCHES of water soaking the boat-- I was told by Wilson that my cover was not on the boat so my BRAND NEW Bennington was stored outside in the rain/snow for two weeks (2 seconds later I opened the back middle seat to show the delivery driver where the cover was the entire time).. Wilson happened to send me the receipt from the winterization but little did they know it included my complaint with insults about the customer including a statement saying there was NO cover on the boat even though I had already proven (with witnesses) that the cover WAS on the boat---- extreme laziness! 3. The cookie is used to store the user consent for the cookies in the category "Performance". 7. International Luxury Buyers: We work with customers around the globe, with offices in NYC, London, Hong Kong and Tokyo for in person appointments. Are you on the fence? No hidden fees or commissions. (Starweld), 2022 Wilson Marine - Brighton - Powered by ARI Network Services - ARI Responsive Websites. Fill out our service request form today and our team will work with you to schedule an appointment time that meets your needs. Expert StaffOn-site fiberglass facility and factory-trained technicians with parts and materials on hand to get you back on the water. 2022 Wilson Marine - Brighton - Powered by ARI Network Services - ARI Responsive Websites. Ms. Hardy is extremely disrespectful while she consistently yelled and screamed using profanities with our employees. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? To future customers, I have proof of all of this in writing, Wilson will lie lie lie to make the customer look bad. This cookie is set by GDPR Cookie Consent plugin. ServiceWe service all brands and are centrally located in Howell, MI. Here at Wilson Marine we also offer parts and accessories as well. Delivery15 truck transportation fleet deliver across the lake or state. Honest & Reputable Company: With over 1,000 online reviews and an A+ BBB rating, we pride ourselves on offering unparalleled customer service and honest, transparent price quotes. You can find all of our new boats and powersports vehicles for sale online, as well as a great selection of pre-owned models too! I absolutely paid 100% for my winterization, which is extremely over priced compared to other businesses so I would never return to Wilson anyway.