Company match is vested 100% after each year! The Technical Account Manager serves as the primary interface between CSA Travel Protection and the Vacation Rental Software Companies that are partners to CSA and the Vacation Rental Management Companies, managing the affairs of the partners to mutual benefit. Our global presence offers the opportunity to work with dynamic and international teams daily. Extensive knowledge concepts, practices and procedures in the field Communicate report and develop plan with National Sales Manager based on this analysis We foster a culture of customer service, continuous improvement and innovation, ethical behavior and integrity. Audit and Internal Controls No sick days: These come out of your vacation days, which makes 15 days to start sound a lot less appealing. Work-from-home: Salaried employees get to WFH one day a week after their 90-day probationary period ends. When we first started we had only a few licenses to work their system. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. They then lied and stated that they had a lot, Nice office, great benefits and flex-schedule, Short breaks, horrible training and horrible management, Demasiada tension y demasiados enchufes laborales, Uno de los peores sitios para trabajar por el enchufismo de unos y el trato descompensado entre "jefes" y comerciales. Develop and enhance rating plans using predictive modeling and other actuarial techniques The above statements are intended to describe the general nature of work being performed by people assigned to this classification. In workplace it was good, but i colud be better. Reporting and Control Ability to develop and maintain positive, constructive working relationships with others None of the information on this page has been provided or approved by Generali Global Assistance North America. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Analyze account sales results, detect trends and track results. What is the best part of working at Generali? from four-year college or university. Administrative Support and Coordination a month, no employer subsidy. Strong verbal and written communication skills outstanding customer service as you've come to rely on for the last 25 years. Promote the use of predictive analytics throughout the organization, beyond just a pricing context Accounting Education/Certifications: SENIOR BUSINESS ANALYST/PROJECT MANAGER/SCRUM MASTER. Required / Desired Knowledge, Experiences and Skills: Generali Global Assistance is an Equal Opportunity Employer M/F/Disability/Veteran The highlight is a flexibility but with that flexibility comes very little communication. Benefits information above is provided anonymously by current and former Generali employees, and may include a summary provided by the employer. Experience employing and understanding standard concepts, practices, regulations, and laws within the insurance and actuarial fields preferred We're a leader in the rapidly growing travel insurance industry. Employees with Generali Global Assistance enjoy a competitive benefits package to include medical, dental, vision and a plethora of optional plans. Experience in the Vacation Rental Industry is desired The Technical Account Manager is responsible for the relationship, product integration, and partner management for Vacation Rental Software accounts. Research, compile, and analyze historical actuarial data Work with National Account Executives to sign new partners with CSA The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. Work with the software companies to effectively market CSA product offerings to partners We make a positive impact in our work while protecting and enhancing the lives of our customers and our local communities. It may not be complete. Partners with other departments to find resolution to accounting and systems issues as needed to accomplish goals and routine tasks No one is allowed to know the WiFi password. kYWmqAx3Pb, Job Summary: However, decisions are made by upper management in Italy without being communicated to the employees. We are looking for talented and motivated individuals who want to become part of a growing company and a winning team, making a difference in the lives of people every day. How should I prepare for an interview at Generali? Develop tools and use analytics to aid underwriting, operational, and fraud prevention strategies Strong business acumen, with the ability to define problems, collect data, establish facts, and draw valid conclusions This is not a place to grow at unless you kiss butts. Responsible for maintaining knowledge about all assigned accounts and ensuring that organization wide client information is accurate Open office: Without tech company furnishings like standing desks, noise-canceling headphones, sound-proof call rooms, and free snacks, this is just cruel. This website uses its own technical and third party cookies in order to improve your browsing experience and provide you a service in line with your preferences. The Account Director serves as the primary interface between Generali Global Assistance - IDP and the Client, managing the affairs of the account to mutual benefit and is responsible for the retention and growth of the existing relationship with Client. Technical quality assurance skills a plus Research and Product Development Monitor and interpret competitor filings to identify any new coverages, rates, and rating variables in the market Obtain knowledge of competitors services/products and counters with enhanced products, processes or expert advice website! Negotiate rate adjustments and product changes to improve profitability; prepare and present rate dislocation and justification analyses to support such changes They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. We enable our employees to organize their working time by using flexible working hours and smart working approaches. However this changed with the leadership change and most loyal employees were forced out. Copyright 20082022, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Former Marketing Assistant in New York, NY, New York State, Current Full Stack Developer in Bethesda, MD, Maryland, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips. Performs ad-hoc reporting and variance analysis Bad management, stressful, favoritisms, lowest pay, do yourself a favor and stay away from work for this company.They treat terrible their employees and do not encourage achievements, no opportunity for advancement. You could get lots of expensive training, or nothing at all. Principal Duties and Responsibilities: Also the system they use is not sufficient. Management and Leadership Backup accounting functions as directed Holidays: Not terrible, but floating holidays would be much appreciated in an area where there's a good chance your spouse is on the government holiday schedule. I was learn a lot in this job. Provide single point of contact for account personnel, take ownership of any account issue quickly Assist in the Identification and recommendation of product features for prospective accounts Usually with other companies when they are giving you such complex work, they would set up training classes to be about 12 weeks long. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified. Office is a ghost town on Fridays. Advanced to expert level experience using Microsoft Office Suite (Excel, Access, Word, Outlook) required What qualifications do you need to work at Generali? Reports to the Operations Manager, CSD/Lead Customer Service Supervisor. Transparency doesn't exist as there is little communication from direct managers which leads to feelings of distrust towards management. banner or close this window or access any element underlying this banner, you'll provide Physical Working Environment: Predictive modeling experience using R, Python, and/or Emblem required Work to increase CSA Travel Protections market share within territorys existing account base Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Glassdoor is your resource for information about Generali benefits and perks. Maintains services and cultivates the client relationship and works to expand new relationships within existing clients Company should provide more resources for existing employees and allow employees to learn new skills, I worked here years ago as a temp to hire, management provided a very large amount of information for us to learn in a short amount of time and rushed us onto the phones. Supports internal and external audits in an efficient, timely and accurate manner Actively participates in the continual strengthening of internal controls through process analysis and risk assessment with a focus on automation, streamlining workflow processes and procedures, and presenting findings and recommendations to Head of Finance Do you think working at Generali is difficult? Ask a question about working or interviewing at Generali. I had nice experience working there, learned a lot about SDLC and STLC. Parking: $135(!) The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. This includes but is not limited to sales, commissions, expenses, etc. Copyright 1997 - 2022 CSA Travel Protection DBA Generali Global Assistance & Insurance Services, Company Code: 805-93, Approval Code: BC01 17 04. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. Compensation was not equal to the work, but it was worth getting up in the morning for. Generali Global Assistance offers a diverse culture with opportunities for growth and development for ambitious employees. As part of the worldwide Generali Group we have rebranded our travel protection plans The health insurance is awful, but the PTO policy is amazing. I never felt so disrespected within a company like I did here. Maintain an up to date understanding of industry trends, activities, technical developments and global events that affect markets The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They taught us one thing during training which they then changed up a few weeks later, then threw a ton of different products on us with complex work, and not even a raise in pay for the complex work we now have to do. We recognize the value of our employees, and we work hard to maintain a competitive benefit package. Sales calls on the phone and in-person will be required Travel policies: Reasonable on paper (except for a hotel budget that is tight in major cities), but you may run into very close exec scrutiny of expenses. As a global player, we encourage diversity in all our markets, and we are dedicated to making Generali a more inclusive and better place to work. Good company for all who seeks for a secure and long-term solution, not for all who wants to test and try different kinds of businesses and options. Dental insurance to eligible employees, at a reasonable monthly cost. *Cons* KFtCTKzyUC, Job Summary: Some of the nicest and most helpful colleagues I have worked with in my career. What is the most stressful part about working at Generali? While performing the duties of this job, the employee is required to stand; walk; sit for long periods of time; use of hands to grasp, handle, or feel; reach with hands and arms; finger dexterity; talk; hear. Exceptional interpersonal and customer service skills To promote its continuous growth and development, Generali wants to attract brilliant minds wishing to show their skills and develop their professional competencies in a national and international challenging context. Your response will be removed from the review this cannot be undone. posibilidad de crecimiento dentro de la empresa, trabajo en equipo. Help manage the online presentation of insurance within the VR software companies platform, booking engine, and websites This position is responsible for developing and justifying new rating plans, adjusting existing rating plans, and working with the Product team to develop new products, coverages, and endorsements. Responds to requests for reports and analyses from department managers and other key internal customers in a timely and professional manner Must possess a strong work ethic Draft and sign new software partner agreements Powered by JazzHR Experience with APIs and XML interfaces between systems preferred The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. Iris Powered by Generali is part of Generali Global Assistance, which is owned by the multinational Generali Group. Some of the benefits we offer include: For any of our open positions, apply using the links below: Travel insurance coverages are underwritten by: Generali U.S. We listen to our employees through an annual engagement survey and ensure we adapt employment conditions accordingly. Four or more years related experience The Claims Lead is responsible for analyzing information and assisting in resolving complex and complicated claims, and also assists the Claims leadership team by providing mentoring, training, and limited supervisory duties to less-tenured employees as directed. The above statements are intended to describe the general nature of work being performed by people assigned to this classification. Maybe in future will be better there for somebody else. We believe in greater flexibility and autonomy when choosing how to work. Many channels to work in so each experience may be unique. Powered by JazzHR Excellent prizes such as TVs, Roombas, and iPads. For hours we would sit at our desks with NOTHING to do, then the managers would complain that we dont have no productivity points. consent regarding cookies. A minimum of four years of accounting experience employing Generally Accepted Accounting Principles (GAAP); knowledge of International Financial Reporting Standards (IFRS) preferred Files and gains approval of rating structure and rate levels of all products The company itself has insurance policies that are intentionally misleading and scam a majority of customers out of their money, which results in you having to deal with mostly angry customers all day long. The only good part about working here is the offices view and how clean it is. This position will also promote the use and application of advanced analytics across the organization. Analysis & Reporting Experience using SAP/BW/Hyperion/Oracle or other large automated accounting systems is required The network is such trash that we even had to take calls on "backup" phones, AKA ancient flip phones without a headset while trying to perform tasks on a computer. The company used to have a great culture with people staying for years and moving up the ranks. Information note and consent regarding cookies - This website uses its own technical Their system is very outdated and freezes atleast 1 a week. Responsible for planning and directing complex financial and actuarial activities in conjunction with product implementations by performing the duties listed below, personally or through staff. This position works with all management levels across the organization, and is a direct report to the Chief Insurance Officer. Ability to interpret product information and identify additional opportunities for client revenue within existing accounts If you click on this Required / Desired Knowledge, Experiences and Skills: Excellent computer skills including fluency in the Microsoft Office suite Analyze and quantify rating parameters and how the implementation of these will lead to positive results Performs analysis on profitability at a product and account level resulting in recommended actions to achieve company targets The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. + As part of our D&I priorities, we have three areas of focus: We foster a collaborative culture where there is a high level of engagement and where our entrepreneurship and growth are encouraged. This position leads and supports all Auditing functions across the following North American legal entities: GMMI, Inc.; Customized Services Administrators, Inc.; Trip Mate, Inc.; Generali Global Assistance, Inc.; and Generali US Branch. Build and maintain relationships with partners Two or more years in a leadership or management position Powered by JazzHR Education/Certifications: The position requires occasional travel up to 25% and reports into the Senior Vice President, Travel Insurance Sales. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This position supports all Operations functions across the following North American legal entities: Generali Global Assistance, GMMI, Trip Mate. Conducts accurate general ledger accounting, reporting, and reconciliation, with adherence to meeting deadlines We're committed to continuously improving our support and resources for our employees. They even changed their name in an attempt to escape their bad reputation, yet continue business as usual. The data presented on this page does not represent the view of Generali Global Assistance North America and its employees or that of Zippia. Coordinates with Business Excellence, IT, Reconciliation and Product Team to develop creative solutions to implementation challenges in order to meet customer needs Generali Global Assistance has pros and cons like every job. Advises Chief Insurance Officer when lines of business are performing poorly, identifying root causes and recommending strategies and tactics to improve performance Come join the Generali Global Assistance team! ), Comprende anche un'assicurazione integrativa. 401K match, minimum out of pocket expenses for health benefits, laid back culture, No annual increases, little communication from management, The pay, training, and management at this establishment is so horrible. Determine deviation from target/projections and determine potential source of material deviations in results from expectation Utilize actuarial tools and develop ad hoc tools as necessary to quantify risks presented by a product and account Conduct periodic audits of underwriting files to determine if pricing models are appropriately employed Bachelor's degree (B. The company needs better management. Coordinates with Management Team, Sales, Product and Finance to respond to product, account and market trends Rate filing experience strongly preferred We value our employees and the role they play in our success. Be a role model of CSA Travel Protection/EA USA corporate values and principles Works with Chief Insurance Officer in improving such methodology and quality of calculations by researching, developing and adopting most appropriate actuarial techniques for the companys type of business Given all the opportunity to succeed. Ok to get experience in insurance if you are new and want to work your way up. Paid vacations, holidays and other leave programs. Jobs from similar companies you might want to view. Our employees enjoy a casual, open, team-based work environment that encourages suggestions and participation. Management had empathetic ears and always focusing on wellbeing of employees. Follow Generali Global Assistance on LinkedIn. The position may also provide oversight on the pricing work & analysis performed by Jr. Ability to effectively communicate information and respond to questions from groups of managers, clients, and additional parties as needed Management is very impatient and selfish. This position works with all management levels across the organization and is a direct report to the Manager of Products & Analytics. Current and former employees report that Generali provides the following benefits. This position is responsible for compiling and analyzing financial information and advising management regarding key financial and operational issues. Minimum 3 years of proven sales and/or account management experience in products and services required Manages special projects as directed by Head of Finance Enhance and refine existing pricing models and develop new pricing models to support companys strategic objectives regarding innovation *Pros* So for weeks we couldnt get into the system until someone else logged out or went to lunch. Our community is ready to answer. *Okays* Mind you, the training was literally just a two hour training. Strong written and verbal communication skills Honestly I shouldve listened to the signs at first but I tried to give them the benefit of the doubt. Learn about Generali , including insurance benefits, retirement benefits, and vacation policy. or some of these cookies read our Cookie Policy. Good company. Powered by JazzHR Pricing and Profitability Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Global in nature and an energetic environment. Acts as liaison to other departments regarding communication of finance and accounting policies and procedures in order to ensure proper accounting standards are being applied by all departments. Reconciles bank and general ledger and ensures that errors and/or issues are resolved effectively and in a timely manner Ad-hoc tasks but manageable. Develop understanding of state filing requirements and how these differ among states Capable of working efficiently both independently and within a team environment with changing priorities Flexible hours: If salaried, you can work 8-4, 9-5, or 10-6. Ability to multi-task Training budget: Varies wildly by department and role. The employee must frequently lift and/or move up to ten pounds and occasionally lift and/or move up to 25 pounds. Work was very rewarding and you learn something everyday. Life/accidental death and dismemberment insurance. Zippia gives an in-depth look into the details of Generali Global Assistance North America, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Generali Global Assistance North America. Physical Working Environment: Directs staff to continuously refine methods and models to determine pricing and profitability more accurately Actuarial Analyst staff. to Generali Global Assistance, offering the same quality travel insurance, emergency assistance and Build and maintain a high performance team based culture through effective performance management, career development, communication and coaching of staff